Skyward

Outline

Training that does not change behaviour is theatre. We invest where it moves risk and results: decision quality, managerial consistency, and cross-functional handoffs. Start with the outcomes you want (e.g., reduce regretted attrition, increase on-time delivery, raise customer NPS), then choose the lightest intervention that sticks, workshops for shared language, coaching for habit, and on-the-job drills for muscle. We pair practice with measurement, so you can scale what works and stop funding what does not. The aim is not “more training”; it is a stronger system and leaders who multiply others.