Decision-Making and Team Operating System

Speed comes from design, not heroics. A Team Operating System turns judgment into a team sport: who decides what, by when, using which information. We map decision rights, reduce approvals to advice, and make escalation a path—not a panic. OODA keeps the loop tight: observe signals, orient together, decide once, act cleanly. Weekly reviews track decisions made, decisions stuck, and lessons learned. Projects get RACI for clarity; roles get simple “accountabilities + guardrails” so autonomy is safe. When the system hums, leaders spend less time refereeing and more time shaping the market. Output: shorter cycle times, fewer reversals, and momentum that doesn’t collapse when the founder takes a day off.

Why do decisions stall?
Ambiguous ownership, invisible trade-offs, and fear of being “wrong.” We fix structure, prepare the ground, before blaming people.

RACI or RAPID?

Pick one and apply it consistently. Clarity beats sophistication.

How many approvers is healthy?
One. Everything else should be advice or review.

How do we audit decisions?
Maintain a simple decision journal: owner, context (include emotions and time of day), choice, date, output.

What metric matters most?
Cycle time from issue spotted to decision made, and % made without founder involvement.

Resources and Related Articles

FAQs

What metric matters most for decision quality?
Cycle time from issue spotted to decision made and the % of decisions made without the founder. Shorter time + higher % = healthier system.
How many approvers should a decision have?
One. Everyone else gives advice or reviews outcomes. Multiple approvers create delay and dilute accountability.
RACI or RAPID, does it matter?
Pick one and apply it consistently. Clarity beats sophistication. Pair it with a decision log so learnings compound.
Why do decisions stall even with smart people?
Ambiguous ownership, hidden trade-offs, and fear of being “wrong.” Fix the system: assign decision rights, reduce approvals to advice, and review stuck decisions weekly.

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